Privacy Policy
Last Updated: February 24, 2026
1. Fundamental Commitment to Privacy
At GetPhoneInfo, developed by Nascentra, our commitment to your privacy is the cornerstone of our operations. We recognize that device diagnostics involve sensitive information, and our architectural philosophy is built entirely around protecting that sensitivity. This policy outlines how the software interacts with data, emphasizing our "local-first" approach. We believe that privacy is a right, not a feature, and we have designed this desktop application to operate without the need for external data harvesting. By using GetPhoneInfo, you are trusting a tool that prioritizes your autonomy and ensures that your diagnostic activities remain confidential. This commitment extends beyond mere compliance; it is a professional promise that we will never prioritize data collection over the security and trust of our global user base, regardless of the jurisdiction in which they operate.
2. The Non-Handling Data Philosophy
A critical distinction must be made regarding our role: Nascentra does not "handle" your data in any traditional sense. GetPhoneInfo is a distribution and visualization engine, not a storage facility. When the software retrieves an IMEI, battery status, or hardware model, it acts as a pipe between the mobile device and your computer screen. This data is never sent to Nascentra's servers, nor is it accessible by our staff. Our philosophy is rooted in the belief that we cannot lose what we never had. By choosing not to ingest your data, we eliminate the risks associated with data breaches, unauthorized access, and server-side vulnerabilities. You are the sole custodian of the information retrieved by the software. This "No-Handling" policy is the ultimate safeguard for professional technicians who require a tool that respects the proprietary and private nature of the devices they are analyzing on behalf of their own clients.
3. Local-Only Processing Architecture
The core functionality of GetPhoneInfo relies on a local processing model. This means that every calculation, data parsing event, and visualization happens entirely within the RAM and CPU cycles of your own desktop or laptop. The software does not communicate with a central cloud to interpret the results of an ADB or libimobiledevice command. This architecture is vital for security-conscious environments where internet access may be restricted or where data exfiltration is a primary concern. Because the processing is local, the speed of the diagnostics is limited only by your hardware and the connection speed of the USB cable. This model ensures that no third party, including Nascentra, can intercept the diagnostic stream. Your data's lifecycle—from retrieval to display and potential export—is contained within your physical environment, providing a transparent and verifiable privacy perimeter that satisfies the most stringent professional requirements.
4. Zero Cloud Storage and External Syncing
GetPhoneInfo does not feature any cloud synchronization or external backup components. We have intentionally omitted these features to ensure that there is no "backdoor" for data to leave your system. Many modern diagnostic tools attempt to sync reports to a central dashboard for "convenience," but we view this as a significant privacy liability. In our software, your "History" and "Exports" are files saved directly to your hard drive in the project directory. If you move to a different computer, your history does not follow you unless you manually transfer the files. This lack of cloud integration means that Nascentra holds no database of your activities. We cannot "look up" your previous scans, and we cannot recover lost reports for you. This absolute separation from the cloud ensures that your professional records are not subject to the vulnerabilities of remote servers or the changing privacy policies of third-party cloud providers.
5. Categorization of Distributed Information
The information GetPhoneInfo retrieves is categorized into specific diagnostic blocks: Identity, Software, Hardware, Storage, Battery, Display, Network, and Security. It is important to understand that we are "distributing" this information from the device to the user. This data includes technical identifiers like Serial Numbers, IMEIs, and MAC addresses which are necessary for professional repair and inventory management. Nascentra does not curate this data; we simply provide the logic to fetch it. The User acknowledges that while this information is technical, it can be sensitive. Our role is strictly limited to providing the software that makes this technical data visible and organized. We do not analyze this data for marketing purposes, nor do we use it to build "device profiles." The distribution of this information is a one-way street from the device to the User's local interface, maintaining the integrity of the diagnostic process without creating a secondary data market.
6. Information We Do Not Collect
To be explicitly clear, Nascentra does not collect: your name, your physical address, your email (unless you contact us), your location via GPS, your device's contact list, your messages, your photos, or your browsing history. GetPhoneInfo is not a forensic "spyware" tool; it is a hardware and system diagnostic utility. We do not track which devices you connect or how often you use the software. We do not assign a "User ID" to your installation to monitor your behavior. Our software is "data-blind." If you are looking for a tool that creates a behavioral profile of its users, GetPhoneInfo is not that tool. This policy of non-collection is a safeguard against the "data-hungry" trends of the modern software industry. We believe that a professional tool should do its job efficiently and then get out of the way, without leaving behind a trail of user-identifying telemetry or behavioral metadata.
7. User Contact and Communication Privacy
If you choose to contact Nascentra via WhatsApp (+923477419855), email (nascentra@gmail.com), or our website contact form (nascentra.com), we will collect only the information necessary to resolve your inquiry. This usually includes your contact handle and the text of your message. This information is used strictly for support purposes. We do not sell your contact information to third-party marketers, and we do not use it to send unsolicited promotional material. Your communication with us is treated with professional confidentiality. We maintain these records only as long as necessary to provide the requested support or to comply with legal obligations. By reaching out to us, you consent to this limited use of your contact data. We encourage you not to send sensitive device reports or personal diagnostic data via these channels, as they are intended for technical support and general inquiries rather than data transfer.
8. Security of Local Exported Reports
When you use the "Export" feature in GetPhoneInfo, the software generates a JSON file containing the current device report. These files are stored in your local exports/ directory. The security of these exported files is entirely the responsibility of the User. Nascentra does not encrypt these files by default, as they are intended to be accessible for your own business logic or record-keeping. We strongly recommend that users store these exports on encrypted drives or within secured folders if they contain sensitive identifiers like IMEIs or Phone Numbers. Because these files are local, Nascentra has no way to delete them, move them, or protect them from unauthorized local access. You should treat these exports with the same level of care as any other sensitive business document. Our responsibility ends at the point where the software successfully writes the file to your specified local storage path.
9. Interaction with Third-Party Tools (ADB/Libimobiledevice)
GetPhoneInfo utilizes industry-standard third-party tools such as ADB and libimobiledevice to facilitate communication with mobile hardware. These tools are open-source and widely trusted in the developer community. However, it is important to note that these tools have their own operational logic. When you connect a device, these tools may create temporary cache files or pairing records (such as "lockdown" files on iOS) on your computer to maintain a stable connection. These files are managed by the underlying third-party utilities and the host operating system. Nascentra does not access or upload these pairing records. Users should be aware that "Trusting" a computer on iOS or enabling "USB Debugging" on Android creates a trusted relationship between the phone and the PC, not between the phone and Nascentra. We simply leverage these established, secure protocols to display the information you need in a professional, organized dashboard.
10. Hardware-Level Access Transparency
The software requires hardware-level access to your USB controller to detect and communicate with connected devices. This access is limited to scanning for compatible mobile hardware and sending standard diagnostic queries. GetPhoneInfo does not attempt to access other USB peripherals like keyboards, mice, or external cameras. Our "USB Monitor" service is a passive listener that waits for a device with a recognized Vendor ID (VID) and Product ID (PID) to be connected. This transparent approach ensures that the software is not "snooping" on your other hardware activities. We provide the source code structure for you to see how the monitoring works. This hardware-level transparency is a key part of our privacy promise, ensuring that the software remains a focused tool with a narrow, well-defined scope of operation that does not overreach into the User's broader computing environment.
11. Data Retention and Deletion Policy
Since Nascentra does not collect your diagnostic data, we have no "data retention" policy in the cloud. The data exists only as long as the application is running or until you manually delete your local history and export files. If you wish to "delete" all data related to your use of GetPhoneInfo, you simply need to delete the exports/ and history/ folders within the application directory and uninstall the software. There are no "hidden" copies on our servers. This provides you with absolute "Right to Erasure" (or "Right to be Forgotten") as defined by international laws like the GDPR. You are in total control of the data lifecycle. If you do not save or export a report, the data is purged from your computer's memory the moment the device is disconnected or the application is closed. This zero-retention model on the developer's side is the most robust way to ensure that your privacy is never compromised by long-term data storage.
12. Internet Connection and Data Exfiltration
GetPhoneInfo is designed to function as a standalone desktop application. While it may require an internet connection for initial setup (such as downloading Python dependencies or checking for updates), it does not require an active internet connection to perform diagnostics. We have built the software to be "exfiltration-proof" by ensuring there are no background processes that "phone home" with device data. We do not use any hidden APIs to send metadata about your usage to our servers. If you are operating in a high-security environment, you can verify this by monitoring the software's network traffic; you will find that it does not attempt to upload device reports or identifiers. This makes GetPhoneInfo an ideal choice for corporate environments, government agencies, and private laboratories where maintaining an "air-gapped" or highly controlled network state is a mandatory requirement for data privacy.
13. Telemetry and Usage Analytics Policy
Nascentra does not employ telemetry or usage analytics within GetPhoneInfo. We do not track which features you use most often, how many hours you spend in the app, or what time of day you perform your scans. We do not use tools like Google Analytics, Mixpanel, or Sentry to monitor your interaction with the UI. While this means we don't get automated feedback on how to improve the software, we believe the trade-off is worth it for your privacy. Any feedback we receive is voluntary and comes directly from you via our contact channels. This "No-Telemetry" policy ensures that your computer is not wasting bandwidth or processing power on background tracking tasks, and more importantly, it ensures that your professional habits and diagnostic workflows remain entirely private and invisible to the developer and third-party trackers.
14. Compliance with International Privacy Standards
Although Nascentra is based in Pakistan, we have developed this Privacy Policy to align with the core principles of international data protection frameworks, including the GDPR (Europe), CCPA (California), and PIPEDA (Canada). Our approach—minimizing data collection, ensuring local-only processing, and providing user control—is designed to meet or exceed the requirements of these global standards. We recognize that our users operate under different legal regimes, and we strive to provide a tool that is safe to use regardless of local privacy laws. However, the User is ultimately responsible for ensuring that their specific application of the software complies with their local jurisdiction's laws. By adhering to a "No-Collection" model, we simplify the compliance burden for our users, as there is no "Personal Data" being transferred to a "Data Controller" in another country, thus avoiding many of the complexities of international data transfer regulations.
15. Children's Privacy and Age Restrictions
GetPhoneInfo is a professional tool and is not intended for use by children under the age of 13 (or the equivalent age of majority in your jurisdiction). We do not knowingly target children, nor do we collect any information from them. Because the software does not require an account or registration, we do not have a database of users to screen for age. We assume that all users are professionals or individuals who have the legal capacity to agree to these terms. If a parent or guardian becomes aware that their child has contacted us or is using the software in a way that concerns them, they should contact us at nascentra@gmail.com. We will cooperate to ensure any communication records are deleted. Our focus is strictly on the B2B and professional enthusiast market, and we discourage the use of our software by minors without the direct supervision of an adult who understands the privacy implications of mobile diagnostics.
16. Disclosure to Third Parties
Nascentra does not sell, trade, or otherwise transfer your information to outside parties. This is a simple promise because we do not have your data to begin with. We do not share your contact info with advertisers, and we do not provide "device trends" to market research firms. The only exception would be in a hypothetical scenario where we are legally compelled by a valid court order or subpoena to provide information. However, because we do not store device diagnostics, IMEIs, or usage logs, we would have no such data to provide even in a legal context. The only information we might possess would be your email or WhatsApp message if you contacted us for support. We do not partner with data brokers or use third-party "SDKs" that could secretly harvest your info. Your relationship with GetPhoneInfo is strictly between you and the software running on your machine, with no third-party observers or participants in the data stream.
17. Legal Requests and Data Access
In the event that Nascentra receives a legal request from law enforcement or a government agency, we will act in accordance with the law while maintaining our commitment to user privacy. It is important to reiterate that since we do not collect, handle, or store any device diagnostics or user activity logs, we are unable to provide such information to any requesting authority. Our response to any such request would be a statement of our architectural inability to provide the data. We do not build "backdoors" for any government or agency. This "Privacy by Design" approach is our primary defense against overreaching legal requests. We believe that by not possessing the data, we provide the best possible protection for our users' professional activities. Any legal inquiries regarding our company or policies should be directed to nascentra@gmail.com, and we will respond in accordance with the legal framework of our operating jurisdiction.
18. User Control and Data Management
User control is a central theme of GetPhoneInfo. You decide when to connect a device, when to run a scan, and when to save a report. The software does nothing without your explicit action. You have the total right to manage, view, and delete your history files and exported reports directly through your computer's file explorer. We do not provide a "User Portal" on our website because there is no data on our website to manage. This hands-on approach ensures that you are never "locked in" to our ecosystem. If you decide to stop using GetPhoneInfo, you can take your exported JSON reports with you and use them in any other tool, as they are your property. This level of control is essential for professional users who must maintain their own data management standards and cannot rely on a third-party developer to manage their records for them.
19. Storage of History Files
The "History" feature in GetPhoneInfo allows you to save a snapshot of a device report for later viewing. These history entries are saved as individual JSON files within the history/ folder in the application's directory. These files are useful for tracking changes in a device's health over time. However, like the export files, these history files are stored locally on your machine. They are not encrypted by the software and are not synced to any cloud. If you delete the history folder, all records are gone forever. Nascentra does not have a copy of these history files. We recommend that you include this folder in your regular system backups if you rely on this history for your business operations. This local storage model reinforces our stance that the User is the only one with access to their diagnostic history, ensuring a private and secure record-keeping environment.
20. Website Cookies and Tracking
Our website, nascentra.com, may use basic cookies or standard web server logs to ensure the site functions correctly and to analyze general traffic patterns (such as which pages are most visited). These website-level cookies are separate from the GetPhoneInfo desktop software. The desktop software itself does not use cookies, tracking pixels, or any browser-based tracking technologies. Any information gathered on our website is used solely to improve the user experience of our web platform and to provide information about our projects. We do not use these cookies to identify you as a user of GetPhoneInfo or to link your web activity to your diagnostic activities. You can choose to disable cookies in your web browser settings, and this will not affect the functionality of the GetPhoneInfo desktop application. We strive to keep our web presence as clean and non-intrusive as our software, avoiding unnecessary third-party marketing trackers.
21. Privacy Policy Amendments
Nascentra reserves the right to amend this Privacy Policy at any time to reflect changes in our software, legal obligations, or industry standards. When we make changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy. Your continued use of GetPhoneInfo after any changes are posted constitutes your acceptance of the revised policy. If we make a significant change to how we interact with your data (which we do not anticipate, given our "No-Handling" stance), we will make a reasonable effort to notify users through our official channels. This flexibility allows us to adapt to a rapidly changing legal and technological landscape while maintaining our core commitment to the "local-only" privacy model that our users trust.
22. Contact and Support Privacy
When you contact us for support at +923477419855 (WhatsApp) or nascentra@gmail.com, you are engaging in a direct communication with Nascentra. We use the information you provide (such as your name or phone number) only to facilitate the support session. We do not use this data for cross-platform tracking or to build a profile of you. Once your support query is resolved, we may archive the conversation for future reference should you contact us again, but this data is kept strictly internal. We do not share our support logs with third parties. We value the trust you place in us when you ask for help, and we treat your communication with the highest level of professional courtesy and privacy. We recommend that you do not share sensitive personal information during support sessions unless it is absolutely necessary for troubleshooting the software's functionality on your specific system.
23. Final Affirmation of Data Autonomy
In conclusion, GetPhoneInfo is built on the principle of data autonomy. We believe that you should own your data, control your data, and be the only one who accesses your data. Our "No-Handling" and "Local-Only" architecture is a physical manifestation of this belief. By using this software, you are opting out of the modern data-harvesting economy and choosing a tool that respects your professional privacy. Nascentra is proud to provide a diagnostic utility that is both powerful and private. We are not liable for any data loss on your local system, as we have no access to it. We will not refund any payments, as the value of the software is delivered immediately and locally. This policy is our final word on privacy: your devices, your data, your computer, your control. Nascentra is simply the builder of the tool that empowers you to see the information you need, when you need it, without any hidden costs to your privacy.